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Everyone should work food service and retail at least once in their lives. It would give perspective to, and teach respect for, what those workers have to endure.
The worst part of retail/food service is the inescapable feeling of dread when you stare down the endless abyss of being stuck in that job day in and day out, forever, until you die. Only by resigning yourself to that fate does one gain the perspective needed to truly sympathize with the working class.
And that’s why I went to trade school at age 30. “I gotta get out of these fuckin places.”
It was a good move
Fucking SAME. I bartended and served through college (my degree doesn’t pay well due to YouTube tutorials that have flourished in my industry, lol ouch) and after, and then finally at 30 I started temping in manufacturing, which led to me permanently hired at a huge company with ridiculous benefits, and am now a supervisor in engine assembly that will make 6 figures in 3 years.
I desperately wish I had gone into trade school when I was 18.
Hell yeah! I became an electrician and now I work for myself. Which, so far, absolutely rocks. It turns out I didn’t hate working, I hated having bosses lol
It’s a great path if you’re up for it, to anyone reading
fuck the draft, make everyone spend a year or two in the service industry after high school
From the bottom up. No skipping washing dishes, cleaning out the walk-in cooler, scraping grills, cleaning fryers… Yeah, front of house has its own difficulties, but it’s a lot easier than the grunt work in the back.
I don’t know. Some people who experience abuse and escape it become far worse abusers when they’re in position to do so.
This is very true. I was at my retail job and a customer walked up to me while I happened to be leaning on my workstation because my back hurt. The first thing he says to me is, “when I had a fast food job, if there was time to lean, there was time to clean!“ I looked at him, and then I turned around and walked away. He had this stunned look on his face. I walked into the back room To cool off a bit before I walked back onto the floor. It was probably five or eight minutes. When I walked back out, he was still standing there, at my workstation, waiting for me.
I went to lunch.
They mad because they wouldn’t acknowledge them or service them after the placed closed? What fucking Karen.
I’m sorry, but… no. Like, if you don’t know it’s closed and people do see you and just say nothing, that’s just… not nice. It takes three seconds to shake their head or say we’re closed something.
LONG EDIT: Trying to explain myself a bit as this got many negative comments. (I also said most of this in responses to people answering this).
I originally thought that they didn’t know the store is closed, and just tried to put myself in their shoes. In that case, it just doesn’t hurt to clarify by the staff and I can get the frustration of being ignored. I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online, and I was really grateful for the staff to clarify. Of course, if they know that the store is closed and just demanded some kind of personal acknowledgement, this is pretty ridiculous behaviour. And I personally definitely wouldn’t behave like that (or even write such a review).
I also think that it’s still good if the staff responds to someone knocking at the store. This doesn’t mean that they are an “asshole that demands to be served”. I personally also did this at one point because I lost my wallet inside the store. Luckily, the people there were really nice and opened it so I could search for it. I was really thankful, and the day would have been really horrible if they ignored me.
In the end, I think this also might be a cultural thing. Many people answered with stories of awful entitled customers that demanded ridiculous things. If this is your base experience, maybe you have other prejudices against someone knocking at the door.
As a customer, I always see a store worker as a human and engage respectfully, and most people I know do the same. I hope this is true for most people. Therefore, if someone knocks, it seems reasonable that they have a valid concern and / or are confused. But of course, if someone would do that just to push a store worked and asking them to do something they can’t do, that would be absolutely awful behaviour.Fuck that bullshit, she knew they were fucking closed. They shouldn’t have to explain it. I am sure there was a sign on the door. No this woman wanted them to waste time acknowledging her so she could spend 10 minutes explaining why they should service her after hours.
They were busy doing clean up after close so they could go home. Just by reading her review I can promise you she bitch if they had shaken their heads. I stare at dumb bitch too who was probably banging on the door trying get them to let her in.
I don’t see anyone mentioning the “tossing their hair”. Bitch they werent staring at you and doing a fucking model shoot they were telling your entitled ass “no”.
TMDH
I’m jut copy pasting my other comment:
They stated it was closed, not that they knew it beforehand. And while I personally wouldn’t behave that way and definitely wouldn’t make such a review, I just tried to put yourself in another person’s shoes. If they know that the store is closed, of course this is pretty ridiculous behaviour, but I originally thought about someone not knowing the store is closed and being confused, and then it just doesn’t hurt to clarify.
I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.
Like, if you don’t know it’s closed
They literally stated that they knew it was closed
It takes three seconds to shake their head or say we’re closed something
The signage on the door explains the hours of operation, and the door is locked. Why should that have to be explained?
The bigger deal is how many customers will react worse if you engage with them in any way. If that weren’t the case, pointing to the hours, shaking your head, etc, would be reasonable.
It isn’t stated that they knew it was closed when they arrived. They might have figured it out after the fact.
They stated it was closed, not that they knew it beforehand. And while I personally wouldn’t behave that way and definitely wouldn’t make such a review, I just tried to put yourself in another person’s shoes. If they know that the store is closed, of course this is pretty ridiculous behaviour, but I originally thought about someone not knowing the store is closed and being confused, and then it just doesn’t hurt to clarify.
I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.
Nope, you never engage. Never ever engage. That flaming asshole who’s too self centered and ignorant to read the hours posed on the door they’re banging on and refuses to accept that the store is closed for EVERYONE including them, isn’t going to be polite, honest, or responsible. If you engage, they will immediately punish you for it. Don’t ever make that mistake.
You don’t work for the customer, you work for the store. It’s not always a crime to go along with a customer, but it’s always a negative when they want to push you to violate policy, change prices, complain about Mike in sporting goods for having a mustache, or ‘‘I’ll be real quick I sware’’ shopping when the store is closed. They will always punish you.
I eventually figured out that when a customer gets shitty, more than half the time if I say ''I work for the store and I’m responsible for [the dumbass shit you want me to do], if I violate store policy I’ll be fired" they suddenly realize this isn’t a game, and stop acting like a can of smashed assholes.
I get it, but I’d also like to share an experience I had a couple years ago. I looked up the closing time online for a Taco Bell, or some such fast food place, that I don’t frequent. I then order online and head to the store to pick it up. I get there less than 10 minutes later. The store appears to be closed but there are people inside.
I was left confused because I didn’t know what the hell was going on. Also, I’m at the drive-thru which does not have posted hours. And to make it even better, they charged me for the order so I’m left having to deal with getting the money back on my own.
That’s on the employees. If you order the food before they close then they should still just give it to you out the door or something.
Yeah that’s not on you. New systems sometimes never really come online and customers just wise up and stop trying. It’s frustrating for workers too, because the only thing worse than a terrible customer, is losing a sale over nothing.
I think you shouldn’t just prejudge and categorize someone without knowing their thought process. Just because someone knocks on the door after the store is closed, it doesn’t mean they’re a “flaming asshole”. E.g. I also also knocked at a store at such a point because I lost my wallet inside the store. (Luckily, the people there were really nice and opened it so I could search for it.) Most customers are just… people. Maybe that’s a cultural difference (I’m not from the US), but as I customer, I always see a store worker as a human and engage respectfully, and at least most people I know do the same. Doing something like pushing them to do something they can’t do is awful behaviour, but I don’t see why you would expect that from a customer or think every customer is an asshole like that.
And about the original comment, I thought they weren’t aware that the store is closed and just confused, and then it doesn’t hurt to clarify. Of course if they wanted to be served after hours, this would be pretty ridiculous.
(And I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online.)
“but as I customer, I always see a store worker as a human and engage respectfully, and at least most people I know do the same”
Yeah, that’s a HUGE problem in US culture, people are fucking awful to anyone in customer service. They look down on you like there’s some class system and they are the lords and service people are the lowest peasant. I developed a nasty habit working in service of ‘‘never falling for their bullshit’’. Never show weakness, never give them an opportunity to fuck with you. It’s actually a terrible approch to social interactions, most of normal social interactions are built on mutual trust or understanding, if you never allow either to manifest, it’s a big communication breakdown.
It takes fewer seconds for assholes like you to fuck off though, sooooooo…
Do you really need to personally insult me -.-
I personally wouldn’t behave that way and definitely wouldn’t make a review, but it just takes a bit of empathy to try to put yourself in another person’s shoes. Especially when I thought about someone not knowing the store is closed and being confused, it would be good to just clarify (I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online).
And even if that’s not the case here, there’s no reason to directly villainify and insult me without knowing any of my thought process.
Sometimes it’s just pure obliviousness and you really need to speak up.
One of my embarrassing moments was shopping at a teacher store to supply my ex’s classroom. We were kind of enjoying the afternoon so taking our time, no big deal. Then the store people started coming over more frequently to ask if we needed help. No thank you. Eventually we make our way to the register and were shocked to discover the store closed half an hour ago. wtf, why didn’t someone kick us out, or at least stop being so damn polite and tell us they were closing since we clearly didn’t realize it? I’ll never forget the cringe of keeping people so late, and we were just enjoying leisurely shopping that could have finished long since
I worked retail at a store that had a rule that we DO NOT rush customers out if they come in before we lock the doors. We were NOT allowed to mention we were closed and we were NOT allowed to roll out merchandise to the aisles.
Corportate was confused on how our store had so much overtime when customers would regularly walk in a minute before close, stay an hour and buy nothing.
Worked at a staples store in the early 2000s and we’d make an announcement that the store was closing 30 minutes before, 15 minutes before and then another when we closed.
Nobody was rushed out by employees but we still let them know.
My favorite tactic used by several of the coffee shops near me is they start slowly turning the music louder. People naturally start leaving once it’s too loud to think or talk. Place I used to work at we’d turn off half the lights and everyone would just show up at the register no confrontation needed. People were fine with it a vast majority of the time but occasionally there would be someone who asked us to turn the lights back on so they could keep shopping
I like the one with turning off half the lights. That seems like an effective signal while not being confrontational.
The thing is, you don’t know if the customer is just an asshole or oblivious. So, I could confront you and risk being yelled at (which I really don’t want to deal with at the end of a shift), then stand around waiting for a half hour, OR I could skip the yelling and just stand around waiting for a half hour.
I work at a restaurant inside a park. We open an hour after the park opens, and one of the store entrances is attached to the park welcome building. The doors for that entrance do not securely lock, and can be opened, with a bit of struggle, while locked. You know it’s going to be an interesting day when you have to kick people out BEFORE we open. We don’t turn the lights on until open, but every couple weeks people still manage to get in and expect to be seated.
You can hear them struggle with the door from across the room. They walk into a dark restaurant. You say “I’m sorry we don’t open for another 15 minutes”. Most of the time their response is not to apologize and leave. I’ve heard the open ended statements “Well we’re here now”, or “your doors were unlocked”, or even the more presumptuous “can we eat in the trolley?”. They are still made to wait outside and are inevitably mad about it.
I will choose to avoid confrontation anytime I can, as most of the time I don’t have a choice.
My boyfriend and I did this by accident in one of the big ass multi floor arcades in Akihabara. By default, service in Japan is so polite, and people are often very indirect, so the employees kept giving us subtle cues to leave that we were both oblivious to. Eventually, we caught on and were like, “Oh shit,” so we headed to the exit. Most of the employees had gathered to wave off customers as they left, but they all looked pretty pissed. We were the last two customers in the building, and they closed the doors behind us.
I still feel so horrible. It doesn’t help being foreigners and falling right into bad stereotypes 😭
I’ll never forget when my wife and I accidentally entered the 15 items or less line at the grocery with a full cart. Why didn’t they say no?
What’s it like being a monster?
Like I said, I will never forget. When I realized I tried to take back our stuff but it was too late.
Former cashier here: not paid enough to argue with the person who does that on purpose. Maybe they even have a semi-good reason, like “the party starts in 5 minutes”.
Whenever this is posted, a couple Karen’s crawl out of the primordial ooze to remind us they’ve never worked retail and are incapable of empathizing with the workers (I count 2 of them in this comment section right now). I could never work retail again, people like this are as soul crushing as the manager who will reprimand you because of their 1 star review
Had people knocking on the door 2 minutes before we opened the other day. I acted like I didn’t see them and waited until 1101 to open just to be petty.
They were closed, they don’t owe you shit.
“I knew I got there too late, but they didn’t even acknowledge me to tell me what I already knew and which was completely obvious due to the locked door and lack of acknowledgement. How rude!”
Writes a bad review when all he had to do was look at the store hours on the sign. Did he also need their personal confirmation that they were closed? People are getting so strange in 2024.
In addition to that there’s usually also working hours on Google Maps that are up to date for most businesses.
I also hate people who fall for rage bait.
So much work to hate 95% of everyone
No, its quite easy. People inherently suck.
This does not exclude you; It’s directionless and self abnegating. We’re all a little crappy, so focus on those who choose not to at least try. It’s a much more valuable use of your energies.
It’s that what this comment is? Everything is either bait, trolling, or not real. Only fools react to things on the Internet.
PSA: Don’t be an Assbag
I have a few friends who work retail, and we’ve talked about nightmare customers. The shop closes at 7:30 every Friday, but two people often walk in between 7:10 and 7:30 to demand service that takes 30minutes to complete for one person and is appointment only which all appointments are closed by 7:00pm for the staff to leave on time. They expect to be served despite the fact that the tools required for the service are already put away by 7:10. Sometimes my friend bends to their requests, but I keep telling him: closing time is closing time, and doing so is like teaching your dog to eat off your plate. It’s okay for now, but it will come back to bite you.
If you’re going to show up close to closing time and are still willing to be served, then TIP THEM WELL. I’ve done it a few times, and I’m guilty of it, but I’ve made it worth their while.
There was one time in 2023 when my friends and I wanted to get together for some wings. We stopped by a dinner on the outskirts of town at 10:30 pm, and they close at 11:00 pm. We went in, and I asked if they would still serve us because I know it’s late. And I don’t want to be an asshole. They served us, and we enjoyed our wings while catching up on life before leaving a hefty tip on the table.
This year, there was another time when we went out to a local car hop at 8:30 pm, which closes at 9:00 pm. The girls serving and taking orders did a great job, and it was scorching hot outside all day. Since I don’t go out to eat often and would rather give my business to mom-and-pop shops rather than the local megacorporation, we all pitched in and left a 40% tip – which came out to be around $24 on our $60 meal. When she came to take the tray from the car window, she asked if we needed anything else, and I handed her the tip of $24. Her face lit up, and she asked if this was a mistake. I said it was on purpose, and for her to have a good night. She smiled and thanked us before we left. Although the tip hurt my wallet quite a bit, with my brain reminding me of the $24 I lost, it felt good to help someone out – especially since she likely deals with a lot of crappy people in crappy weather.
There is always going to be a divide between people who have done restaurant closings and those that haven’t. Some people who haven’t done it will not see any issue with showing up 10 minutes to closing and ordering everything on the menu. You can’t change their minds.
The last time I was traveling and absolutely had no choice but to go into a Chiplote 20 minutes to closing (it was the only place for miles still open), I made sure to be flexible about only asking for things that hadn’t been put away already. I ended up getting what seemed like quad portions and free chips. Be nice to servers and they are nice to you.
There is always going to be a divide between people who have done restaurant closings and those that haven’t.
Naah every service that expects that “the client is king” philosophie have sentiment for all kind of people working in the same area.
I mean, I did retail jobs a few years ago, and still today when I go shopping or at restaurants or any other service, I always chose my time accordinlgy to not bother them to much… Because I know how people can be stupid assholes…
But from time to time you get some chill lovely creatures and that always brightened my day ☀️
I wish all customers were like you
If a business can’t or doesn’t want to provide their service after 7pm, their closing time should be 7pm (or earlier), not 730pm. It’s not “assbag” to go into an open business and expect to receive whatever service they allegedly provide, and it certainly doesn’t warrant extraordinary tips.
my apologize i forgot to add that the service the late comers demanded was an appointment only service. which usually all appointments were closed by 7:00. didnt mean to be a your tip is 50% 80% 100% meme
thanks for pointing it out, ill make sure to add the context
I don’t know what platform this is, but such a review should be moderated in some way. If an employee treats you badly during normal service, then fine, it’s justified to drop a negative review, but if you’re as incompetent as to be unable to understand that nobody is obliged to serve you outside of the stated working hours, it’s entirely your problem and it shouldn’t affect the rating of the establishment.
Looks like Google Maps
English isn’t my first language. What does “tossing one’s hair” mean?
Flicking your head to make the hair move, i.e. out of your eyes.
You can read about it here
In this case it’ll be the second meaning (disdain)
Good
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Is this supposed to be ragebait or what? This review is obviously non-sensical end of story
