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I worked gate security at a baseball stadium. Right next to where I stood there were two huge signs reading “No Smoking” and “No Re-entry”. Guess what questions I got asked all day.
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A significant fraction of America is illiterate. 21% or 1/5. Yeah.
And yet, the documentation must be written
There’s this one guy in the office who were so adamantly anti writing documentation, he basically pored through the contract to find loopholes to state that doing documentation is not actually part of his job description.
Weird, I read anything my eyes set upon without even thinking about it. Why wouldn’t you, unless you’re illiterate?
In my previous job i had to do a lot of coordination via email. I learned very quickly you can only ask a single question per email because very very few people would ever answer more than that. God forbid there was some semi complex task that needs done.
Ha! I just gave that advice to someone on Lemmy a couple weeks ago. They were having problems getting people do respond to stuff at work and I had to explain how the average person can’t track more than one subject in a single communication chain.
21% of American adults are illiterate.
Also people always only answer one question. Don’t ask two things at once. This is so infuriating.
What did I just read?
None of us know either.
Writing is a passive system for conveying information. It requires active effort by the target. If the target does not want to engage with the information, there is nothing forcing them to unless you add additional systems external to the information.
This is why I follow every single text or email with a, “Hey, did you just see my message?” phone call.
