When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.

Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.

  • naevaTheRat@lemmy.dbzer0.com
    1·
    11 months ago

    Me approaching Foss developer with bug: Pardon me, if you could grace this lowly worm with but a moment of your attention; I with me a bug report, and I believe I have found the section of code responsible. This inadequate being lacks the technical expertise to fix it and would be eternally indebted if you would turn your monumental skills upon its trifling problems. It would please me immensely if my paltry efforts were of some assistance.

    This user: SOFTWARE NO WORK FUCK YOU!

    • ggppjj@lemmy.world
      0·
      11 months ago

      And yet, this is the issue that gets a response instead of a silent closed offtopic wontfix.

      • hperrin@lemmy.worldOP
        0·
        11 months ago

        It is, until it isn’t. I’ve seen devs delete or abandon their projects because of too mush abuse. Nobody likes being yelled at. (Unless that’s your kink. I won’t judge.)

      • NotJustForMe@lemmy.ml
        0·
        11 months ago

        Or even worse:

        Thanks. Send a complete log of every software on your system, two videos of the bugs in action, and a detailed analysis of what you’ve had for breakfast.

  • Grain9325@lemmy.ml
    0·
    11 months ago

    And here I am anxious thinking I might offend the devs so I spend way too much time thinking what I’ve written is not rude

    • platypus_plumba@lemmy.world
      0·
      11 months ago

      I’ve only had beef with a single dev ever. The maintainer of Prometheus, Brian Brazil, or whatever his name is. His attitude is so shitty towards people proposing actually good ideas that would push his product forward.

  • OnlineAccount150@lemmy.worldEnglish
    0·
    11 months ago

    I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

    But he is a bad person. He’s being a fucking idiot and being insulting to the person who made the software for him in the first place.

    People like that don’t deserve patience and understanding. Perhaps a good response would be “this software is free for you to use, if you don’t like it then fuck off and make your own”.

  • Carighan Maconar@lemmy.world
    0·
    11 months ago

    This is also any and all Firefox support queries in a nutshell.

    “OMG THIS BROWSER IS SO SHIT IT ALWAYS BREAKS OR GETS SLOW”… “No I have not changed anything in ˋabout:configˋ, and what I did is definitely not the source of the problem!”… “Yes with a reset config it works fine, I don’t know why, your browser is shit!”

    And it’s always the same people who do “hardening” and “privacy enhancement”, having fuck all actual clue what they’re doing but thinking they’re oh so smart. 😑