Strange judging only by how good they are with computers. They might have some other valuable skills that gets them paid highly. It could also be some nepotism ofcourse.
Open and admin window in on windows and do a deltree on C:\windows\system32
Profit
Sorry if you need to learn this, but compensation has little to do with ability or merit in a lot of place that need to screen share.
Also, ability to screen-share has little to do with the competencies that pay the bills on most places.
And screen-share knowledge is not some skill that is short in supply and high in demand. Every year tons of people graduate to fill those low level IT jobs. It’s simple economics, jobs that are easily filled are the ones that pay the least.
People here are delusional. They have been fed white lies by their parents and teachers that if they are smart and just work hard they get rewarded abundantly. It’s not how the world works.
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Same dude. I was hired as a level one even though I’ve been in the field off and on for about 15 years. My company just hired someone over me who hasn’t worked in IT since the late 90s. If you ask him about anything he claims to have worked with it, even things like CardDAV which wasn’t a thing until 2011. If you ask him any in depth questions he brushes them off without giving an actual answer and everyone just buys into his bullshit. It’s crazy how many people will take you at your word if you’re a straight laced clean cut white guy.
Some millionaire in my office: “Hey, Sanctus, what’s my password for my computer again?”
Me, who can barely afford to fix my car: fights the urge to use a letter opener as a weapon
That’s a really long password no wonder they forgot it.
Sick entropy, though.
Horse battery staple moment
Got me, haha. Thanks for the laugh.
Those do make good passwords though. Had a company switch from 10 characters including special, caps, numbers lower upper requirements to 15+ with no requirements because it still would end up being harder to crack. Started using phrases where you could even put spaces, but in all lower case for me if was much quicker to type
Tangerine$45 is much harder for me to type than whatthefuckamidoinghere
I think it’s because I have to pause to think shift 4, then hit 4 and remember if my fingers are still by the 4.
All just examples but the standard keys… Are all automatic for me because of use.
My most secure password is a full phrase of over 40 characters, plus punctuation.
I don’t blame anyone for forgetting their password—it’s a dumb system, having to memorize 100 separate 16-digit randomly generated base64 codes that change once a month. However, I do blame them for not using a password manager, and I do blame them for making their problems other people’s problems.
Ours isn’t like that at all. They dont even have to change it every three months. The insecurity is crazy here and they still can’t remember the same password they’ve had since before I started working here.
Forcing password changes too frequently is actually a security risk, as it encourages bad practices like re-use, iteration, keyboard walks and writing the passwords down.
There are reasonable limits to impose on this, and educating users with demonstrations such as haveibeenpwned have been highly effective in my experience.
However, I do blame them for not using a password manager
Managing the passwords in your password manager becomes a job in and of itself when you’ve got enough of them floating around. My office is on year two of trying to do automatic password rotation for the myriad of service accounts in our systems. Anything that’s not Active Directory integrates is a headache. And even the ones that are have to constantly stay ahead of the Microsoft Updates curve or run into security problems of all sorts.
It would be cool if everything could be SSO, but you need to have a certain amount of faith in your OS to accomplish that.
I was against you until password manger. good save. I login to dozens of systems every day, I remember 2 passwords, all others are 16 character gibberish.
Your password is “giveMeFuckingRaise!1!1”
The sheer volume of people I’ve encountered through numerous jobs that are on high wages but lack basic skills astounds me.
Even in IT I find that with each consecutive job that I get, my wage increases while my workload decreases. I’m literally being paid more to do less. I don’t think it’s the same for all these professionals but I feel that once most people reach a certain level, they mentally retire from learning new things.
I’ve often wondered if it was an age or even time thing. I’m 44 and I noticed at some point years ago I was getting more reluctant to click buttons and try to figure things out on my own. That’s how I learned everything as a kid and became the typical family IT guy. I had to relearn that curiosity and the willingness to learn things in that fashion, which I think shrank just from disuse. I’m not in IT, but I’ve seen that reluctance grow in other people too.
I wonder if rising to certain levels (or just gaining support staff to help with things) contributes to not doing small things. Then that can lead to an increased reluctance to do other small things. (Just out of no longer feeling comfortable with them.) I hadn’t thought about it, but it makes sense to me.
The people with the worst virtual meeting presences are the VPs and above. They expect us to shovel their shit. Like, buy a fucking mic and a light, pay for more than DSL broadband, and shut the fucking door so I can stop hearing whatever your teenage asshole kid is doing.
EDIT: FWIW managers at most levels aren’t much better, they live by the example set by the superiors they so idolize.
I had a group virtual interview during the pandemic and saw someone take a bong toke, then found out they got hired for the job.
Yes, networking skills are more valuable than service desk. It’s amazing how many service desk folks have a chip on their shoulder because they never moved on.
networking skills are more valuable than service desk
Only true until you drop your laptop. Then the value of that service desk work skyrockets.
Would be very cool and good if IT folks weren’t constantly in a dick-measuring contest and could see the forest for the trees. Maybe we’re all getting underpaid, relative to the suits six floors up, and we’d do well to stand by each other instead of bickering over who works the hardest.
You can tell you self whatever you need to hear. I can find a good service desk guy easy. Good execs are hard to come by despite the reddit/lemmy circle jerk.
I dunno, having worked both sides of the fence i would say whilst network skills are more valuable because the barrier for entry is higher, in that you need apecialist knowledge, the general knowledge a service desk tech is not to be underestimated (im talking those techs that actually fix and attend jobs as opposed to those on the phones)
The number of problems a tech can fix and the amount of work they get through can be astounding. sure, it’s something anyone can be trained to do, but to say it has inherently less value, i dont agree. i do networks in a hospital, and the number of people who appreciated the work i did when i worked the desk is vastly larger than the number of people that even know i exist now.
It felt alot better getting a bit of software working or replacing hardware, or recovering someones emails etc that got a doctor or a nurse working again and lowered their stress levels and made them smile than it does to upgrade cisco call manager from version 1 to version 1.1…
I agree to an extent that its not harder to work the service desk, but i dont think you should look down upon them. We all have an important role to play…
Except execs… they can fuck off.
