i got an email from Verizon, confirming my order shipped. If i want to track the order i had to create an account. then i create the account and click to track it and theres no tracking info, just trying to upsell me warranty and accessories. i go to chatbot support and it tells me to go to the same link without tracking. so i call verizon and fight through the terrible voicebots to get a person who gives me the tracking number… which actually doesnt exist for 3 more days, since it hasnt actually shipped yet. when it actually ships via UPS the website offers to hold my package for pick up if i click a link… but then i need to create a ups account first. then i do that and it says oh we cant hold this package because of the senders rules.
They literally will not give you a tracking number without the app. That’s got to be some kind of illegal but we’ll never know laws mean nothing in America now.
Someone elsewhere said that if they don’t email tracking, there is no tracking and this is just a boilerplate email. Can’t verify either way because I’m not downloading the app
Can someone explain what this is about? I guess something from the US?
I ordered a T-shirt and the storefront software the site uses wants me to download their app to get the tracking number for the package
Also Shopify is a Canadian company
Ah you need to download an app in order to track your package, got it. That sucks
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I end up using Shop/Pay more than I’d like but it does make the buying process about as easy as Amazon. I’m to the point now that I just ignore any email from Shop and just wait patiently for my item to arrive.


