That is such an american thing for some reason… My grandma was literally terrified when we once visited the US together and saw an adult man throw a tantrum for not being able to get barbecue sauce In McDonald’s
I concur. I honestly don’t think I had ever seen a customer give a retail employee a hard time before (at least not in a manner that would catch other customers attention) until I visited the US. There it felt like a somewhat regular occurrence, perhaps esp. at fastfood places and Walmarts and whatnot.
“AAAARRRGHH, I want the discounted chips but the shelf is empty - FIX IT, OR ARE YOU JUST COMPLETELY USELESS?!”
Shouldn’t av upcharged me chip, simple as
I will actively confront any asshole I see behaving this way in a retail or food service line. I did my time, and I know. All it takes for evil to succeed are for good people to stand by and do nothing.
Totally wouldn’t work. We Americans believe in a brotherhood/sisterhood of suffering. If we suffered, we believe that others NEED to suffer as well. It’s why nurses are terrible to new nurses, why so many people are against forgiving student debt, and why so many parents refuse to acknowledge their children’s issues. It’s all “I lived through it and it sucked, so you need to too,” mentality. We didn’t build compassion though suffering, we just wish it on others, too.
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Sorry, I mean the “collective we.” Of course individuals do build compassion, but look at the state of America and tell me that the collective we is different than I stated.
Did the first half of the trail in '22 and I can concur. I had to stop to make money, but it was so much fun and I miss it every day. I’ll be back out there again soon
Try hiking the entire Appalachian Trail
I’m sorry but it will forever be stamped into my brain
America is just one endless hazing ritual, from the day you are conceived to the day your grave is exhumed for its real estate value.
👏👏👏👏
“May all prayers go unanswered as the vast majority wish harm upon another human being.”
(The paradox of the most religious societies simultaneously being the most cruel in practice)
And there would always be outs for the rich so they wouldn’t have to.
I worked in the retail mines for a few years as both a peon and a peon first class (manager).
Everyone had stories about the absolutely worst assholes they had to deal with. I always told my staff to try to remember that the reason those assholes stood out so much amongst everyone else is because they were not the norm.
Most of our customers were fine or even great. But since that was the norm, they don’t stand out in our memories.
Also, I was always willing to kick out asshole customers. My staff’s job was to take care of the customers. My boss’s job was to take care of corporate.
My job was to take care of my staff.
Wait, cool ass retail managers exist?
I left the business
I worked at JC Penney as a teenager 20ish years ago. One day we had a sale on Xmas socks- three pair for the price of two. Each pair of socks were $3, so with this deal you’d get them for $2 instead.
This woman waited in the long-ass line and showed up with four pairs. I rang them up, $6 for the three pairs in the deal, and $3 for the fourth. She wanted the fourth pair for $2 as well. I explained that the deal was automatically stored in the register, and that it would only apply if she bought three more pairs.
She lost her absolute shit at me, called me awful names, demanded to see a manager, and ultimately threw the socks at my face before storming out.
That was over a $1 price difference, and she was one of the more tame customers. I imagine in the last couple decades it has become much worse
All this would do is embolden those shitty people. “Dad, don’t be rude to retail workers!” “I had to deal with it, they can too!”
I did grocery retail for about 4 years. We had some less-than-great customers but honestly the worst part was dealing with corporate. Upper management and corporate decisions is what truly made daily work much more difficult. The store manager that was there when I was hired was really good and good to her staff, but corporate didn’t like that she ran some expenses for customer and employee benefit so they “relocated” her. The replacement manager was one of those “fixer” types and he so godawful that I walked off the job. Left my badge on my department desk in the office and went home. Because they had been cutting back hours and hires, my entire department folded after I left. My supervisor got reassigned and some of the other part-timers left.
Yeah… I don’t think this would work. I worked customer service for 5 years and, if anything, now I have less patience with the reps because I know exactly how they’re fucking up and how to fix it.
