I went into this video expecting it to just be “this service is poor value” or “we had an issue with customer support” but holy shit this is far worse than I expected.

This is real journalism. A lot of research and effort clearly went into this. They even hired a lawyer to go over some things with them.

This is definitely a scam from NZXT. And kudos to this channel for cancelling a $23k ad agreement with NZXT when they found out about it.