I’ve been using Sync for at least three years, and I’ve been a vocal advocate of the app, but I don’t feel right paying for ad free anymore.

I am unable to transfer my paid account to my new phone and yet Google continues to take out my $2.13 every month. I understand everyone needs time away sometimes but I don’t see how LJD feels right accepting people’s money while providing ZERO support for months on end, and never bothering to at least appoint a maintainer in his absence.

I see issues piling up with this app and I’m forced to look at ads while LJD does whatever he wants and takes my money. I feel stupid that I’ve been paying this man for years to provide a good experience just to be taken for a ride like this.

I had bought the lifetime pro back in the Reddit days, I paid for pro subscription while using Lemmy, and at this point I’m just done. I hate writing this post because I’ve been a happy, continual premium user of this app for literally years, but there’s only so much I can handle.

  • Grimy@lemmy.worldEnglish
    26·
    1 month ago

    I’m not sure what extra features sync offers but most apps don’t have ads? I’m using Jerboa personally. It was a bit unstable a year ago but it’s fine now. Images don’t load sometimes, but I’m not sure if that is the apps fault.

    • Classy@sh.itjust.worksOPEnglish
      5·
      1 month ago

      Before LJD had Sync moved to Lemmy post-API I was using Jerboa and back then it was super buggy and slow because it was a freshly minted app. It’s nice to see how well the FOSS alternatives have been catching up.

    • Coriza@lemmy.worldEnglish
      3·
      1 month ago

      When I moved to lemmy (Don’t know if was last year or this year already) all the other apps I tested was really bad at discoverability. On Sync you can open and instance and see the list of communities in there for example.

  • BakedCatboy@lemmy.mlEnglish
    9·
    1 month ago

    I also canceled my subscription because it’s been months and half of the posts with comments still show no comments forcing me to open every post in Firefox just to read the comments. Seems like too many bugs that leave the app unusable are being ignored.

    • EisFrei@lemmy.worldEnglish
      4·
      1 month ago

      I fixed this problem by enabling all languages in the Lemmy instances website settings.

      Otherwise the comments posted in other languages will get filtered.

      • BakedCatboy@lemmy.mlEnglish
        2·
        30 days ago

        The thing is the missing comments are all in English, and they affect entire posts and not just certain commenters so it probably isn’t related to the language setting for individual comments, otherwise only certain comments would be missing and not the whole thread. Plus I already have all languages enabled. As a test I also found one commenter from an empty thread and viewed other posts they commented on and both their comment and everyone else’s showed up. If it was related to people marking their comments wrong I would expect it to affect their comments on other threads too.

        I’m curious if the problematic posts are the same for others, for example this thread with 60+ comments is one that shows empty in sync but with the correct comment count: https://lemmy.ml/post/22091314

        And this post too with ~20 comments, also all in English: https://lemmy.ml/post/22089346

        I double checked and my account settings on the web UI have all languages selected, and sync even shows the correct count for comments, just doesn’t display any of them.

  • Magister@lemmy.worldEnglish
    51·
    1 month ago

    I bought Sync 14 years ago for Reddit, it was a one shot payment. Same for Sync Lemmy, I bought it once for like 20$ and that’s it.

    • Coriza@lemmy.worldEnglish
      1·
      1 month ago

      Me too but I believe Sync for some time now has a Pro+ that has more features and is subscription based.

  • Nutteman@lemmy.worldEnglish
    106·
    1 month ago

    Obligatory LJD tends to disappear intermittently before coming back with a major update. I’m not saying that you should be happy with it, but as a longtime sync user I’ve come to accept it because homie always comes back with a banger update, historically.

    • Classy@sh.itjust.worksOPEnglish
      13·
      1 month ago

      I appreciate that and I’ve been using Sync since 2019, it isn’t like I’m brand new to the app or his proclivities. I don’t think this is a good excuse for completely abandoning maintenance and user issues for months on end with zero accountability for it, just because every so often he does a big update.

    • can@sh.itjust.worksEnglish
      8·
      1 month ago

      I was fine with that until I realized Lemmy is relatively young software and breaking changes will come up.

      Edit: I cannot view comments on anything posted to local communities

  • TJA!@sh.itjust.worksEnglish
    1·
    1 month ago

    Do you have a bug report for not being able to restore your purchases? I just tried it a few weeks ago with my new phone and it did work without any problems.

    • Classy@sh.itjust.worksOPEnglish
      1·
      1 month ago

      No I do not. I didn’t think to make a bug report only because I have seen multiple threads on here of people demonstrating errors and seemingly not being able to get help with the Dev being absent.

    • Classy@sh.itjust.worksOPEnglish
      101·
      1 month ago

      Sure I can, or I can use any other app that makes use of free API to provide an ad-free experience. I’m on Voyager now. I use Revanced but it’s ridiculous that I would need to do a reacharound like that just to use my app the way I paid to use it.