Depends on business model. Saas - quality is very important. Non-profit insurance/bureaucratic type - they’ll burn millions to hire plenty of QA then treat them like shit, ignore them, and push trash software all day
Uptime isn’t quality. Perf and reliability are easily faked with the right metrics. It’s trival to be considered working on PowerPoint without working well for the user.
Uptime isn’t quality. Perf and reliability are easily faked with the right metrics. It’s trival to be considered working on PowerPoint without working well for the user
Depends on business model. Saas - quality is very important. Non-profit insurance/bureaucratic type - they’ll burn millions to hire plenty of QA then treat them like shit, ignore them, and push trash software all day
Quality is meaningless in SaaS. Only features matter.
Yeah no. Performance, reliability, uptime are huge.
Uptime isn’t quality. Perf and reliability are easily faked with the right metrics. It’s trival to be considered working on PowerPoint without working well for the user.
Uptime is quality. It’s why uptime is in SLAs. A quality product isn’t down half the time.
False. Have a 70% up time and let me know how many clients you have left.
Uptime isn’t quality. Perf and reliability are easily faked with the right metrics. It’s trival to be considered working on PowerPoint without working well for the user