This past weekend, my laptop decided it’s had enough and has given me the blue screen of death. I’ve put it in recovery mode, tried to reinstall windows, the works, and it refuses. I have no idea why. I was logged on, looking something up, and it went kaput. I wasn’t downloading anything, the computer was in it’s sleeve prior, not too wet, cold, hot, etc. Battery is fine, the laptop it’s self is maybe two years old.
My understanding is that Linux is a kind of system that you download the components to a USB or what not and then install it on your machine. Is that something I could do in this case? Or do I need to take it somewhere?
Edit: it seems I may have to check if it’s a hardware problem. The error code is Bad_system_config_info, but it changed to something else at one point but I didn’t write that one down. :(
I mean if you have a usb lying around, putting ubuntu on it and trying is free. Worth a shot, you could get access to the drive too if it works. If that doesn’t work you could still bring it into the shop to get worked on.
Try a live USB distro first. If it is your hard drive It will eliminate that as a problem temporarily letting you diagnose.
If the windows reinstall won’t run or won’t complete, It could be anything from a dead fan to a bad memory controller.
I am a complete amateur, so take it with a big grain of salt, but it might be hardware problem, maybe the SSD has gone bad. The best way to test it might be to try install Linux, and use it for few hours from the USB itself in live environment
What laptop vendor? Most vendors have a hardware tester that you put on a usb and test for hardware issues.
Same for windows. You can download windows usb creator utility and use it to reinstall windows from scratch.
It’s a cheap hp laptop. I was in a pickle when I needed it and I’ve paid the price. 😭
Yeah get on their website and see if you can find the usb tool. Should at least tell you the problem.
It could be something easy like a bad stick of ram that you can just pull out.
I’ll give that a try. Thank you!
First I’ll say, if you aren’t able to boot a windows installer off of a flash drive (and nothing’s wrong with your flash drive and you created it without errors and there isn’t a setting in bios preventing you from booting it like disabled USB boot) then it could be a hardware issue that Linux won’t fix (it’s not clear how you tried to reinstall windows). But if you’re able to get to the windows logo or the menu for safe mode then it sounds like it “POSTs” (gets past showing the bios screen) and windows should be reinstallable. In short, I think it’s unlikely to be a problem that only Linux can fix if you want to stick with windows.
That said, if you are otherwise interested in trying Linux and create a USB installer, most will allow you to exit the installer or choose to go into a temporary “live desktop” where nothing is saved, so it’s a good opportunity to try out how that distro feels to use - just don’t save anything important. And if you do end up installing either OS, you can use that “live mode” to use programs to back up any files from your main hard drive to another plugged in drive.
You should look at event viewer to see what is causing the problems. If the problem is overheating, a bad HDD, or bad ram then I doubt Linux would help.
