The base assumption is that you can tell anything reliable at all about a person from their body language, speech patterns, or appearance. So many people think they have an intuition for such things but pretty much every study of such things comes to the same conclusion: You can’t.
The reason why it doesn’t work is because the world is full of a diverse set of cultures, genetics, and subtle medical conditions. You may be able to attain something like 60% accuracy for certain personality traits from an interview if the person being interviewed was born and raised in the same type of environment/culture (and is the same sex) as you. Anything else is pretty much a guarantee that you’re going to get it wrong.
That’s why you should only ask interviewees empirical questions that can identify whether or not they have the requisite knowledge to do the job. For example, if you’re hiring an electrical engineer ask them how they would lay out a circuit board. Or if hiring a sales person ask them questions about how they would try to sell your specific product. Or if you’re hiring a union-busting expert person ask them how they sleep at night.
“Bias automation” is kind of an accurate description for how our brains learn things too.
The base assumption is that you can tell anything reliable at all about a person from their body language, speech patterns, or appearance. So many people think they have an intuition for such things but pretty much every study of such things comes to the same conclusion: You can’t.
The reason why it doesn’t work is because the world is full of a diverse set of cultures, genetics, and subtle medical conditions. You may be able to attain something like 60% accuracy for certain personality traits from an interview if the person being interviewed was born and raised in the same type of environment/culture (and is the same sex) as you. Anything else is pretty much a guarantee that you’re going to get it wrong.
That’s why you should only ask interviewees empirical questions that can identify whether or not they have the requisite knowledge to do the job. For example, if you’re hiring an electrical engineer ask them how they would lay out a circuit board. Or if hiring a sales person ask them questions about how they would try to sell your specific product. Or if you’re hiring a union-busting expert person ask them how they sleep at night.