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Not saying OP is fibbing but I used to work alumni soliciting and they’d absolutely track your call duration and success rate. If you spent that long on the phone, you’d better have something to show for it.
Yeah, was gonna say that having short turnaround time is important unless you’ve got a lead. And if you’ve a lead then the call is transferred to actual sales department.
I used to work Dietary at a nursing home. Oy part of the job I liked was talking to old people. I’d even sometimes stay late to get my work done if someone started a conversation.
This sounds a lot like conversations with my folks.
