Let’s encrypt, and any other ACME based certificate of authorities will let anyone without identity verification create a SSL cert that will work in any browser. This creates trust issues with certain clients browsing web. For example my work (50k+ employees) uses Zscaler to evaluate if a website is safe and it 100% will down-votes any site that uses let’s encrypt due to the lack of transparency. Zscaler will eventually block that website from employees if the score falls too low. Having an SSL cert that you pay for gives cyber security, firms - rightly or wrongly - an additional level of confidence that your identity has been verified.
Full disclosure: I use let’s encrypt on all my self hosted docker instances via Coolify which suits my needs. If I were to set up an ecommerce or other site that needs to guarantee trust, I would absolutely use a paid ssl cert.
Let’s encrypt, and any other ACME based certificate of authorities will let anyone without identity verification create a SSL cert that will work in any browser. This creates trust issues with certain clients browsing web. For example my work (50k+ employees) uses Zscaler to evaluate if a website is safe and it 100% will down-votes any site that uses let’s encrypt due to the lack of transparency. Zscaler will eventually block that website from employees if the score falls too low. Having an SSL cert that you pay for gives cyber security, firms - rightly or wrongly - an additional level of confidence that your identity has been verified.
Full disclosure: I use let’s encrypt on all my self hosted docker instances via Coolify which suits my needs. If I were to set up an ecommerce or other site that needs to guarantee trust, I would absolutely use a paid ssl cert.