Hosting services behind a VPN I suppose

Waze isn’t technically difficult to replace, but it is going to be difficult to replace because the replacement needs critical mass to become useful. There’s no point using it over some other navigation app if people don’t report stuff.

I hope you get better soon. Is there any sort of cheap yet good insurance you would qualify for, based on e.g your location, disabilities, income, or anything?

I must admit I don’t know a whole lot about the whole system (though a fair bit more than your average European), but I do know there are cases where you can get good health insurance for cheap. Though I’m sure you’ve already looked into what your options are.

Yeah. I have no need for a new computer right now (if I did, System76 would be at the top of the list though), but I wouldn’t mind a shirt.

It still worked - you could use the software with occasional hiccups, it’s not like there was data loss or anything. It just didn’t work WELL.

And if the business needs aren’t met, said businesses will go to another SaaS company that promises them a better, brighter future.

The user might not be the subscriber, but the user being less productive because the software is getting in their way, will irritate the subscriber.

I know a SaaS company that put thousands upon thousands of engineering hours into making small (and sometimes large) optimizations over their overall crappy architecture so their enterprise customers (and I’m talking ~6 out of the top 10 largest companies in one industry in the US) wouldn’t leave them for a solution that doesn’t freeze up for all users in a company when one user runs a report. Each company ran in a silo of their own, but for the bigger ones… I’m not going to give exact numbers, but if you give every user a total of half an hour of unnecessary delays per day, that’s like 500 hours of wasted time per day per 1000 employees. Said employees were performing extremely overpriced services, so 500 hours of wasted time per day might be something like 100k income lost per day. Not an insignificant number even for billion dollar companies.

I’ve since left the company for greener pastures and I hear the new management sucks, but the old one for sure knew that they were going to lose their huge ass clients over performance issues and bugs.