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Joined 11 months ago
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Cake day: January 3rd, 2024

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  • Once an organization can no longer claim an accessibility accomodation is an undue burden, then various laws kick in dictating how that accessibility accomodation must be managed.

    As was pointed out, many radio stations do provide captions, and in doing so, fall under the same laws about how they managed those captions.

    Spotify is also a big enough organization that any claim of “undo burden” would probably not hold up in court, anyway.

    While a small local radio station might well be protected, and is a good example of why such exceptions exist.


  • You are technically correct - the best kind of correct! (Futurama quote, meaning I appreciate your correction.)

    It’s probably not an issue for a station that simply doesn’t have that level of captioning, yet.

    But I take your point - it would likely be a violation if they had that captioning and tried to monetize it. (In my substantially professionally trained but still non-expert opinion.)





  • it’s their prerogative to try and get people to pay for the service.

    Except that this attempt could easily be shown to largely land on folks with accessibility needs. That’s a big no-no under many laws.

    An interesting comparison is pay-to-ride elevators. For most folks an elevator is a nice convenience they would not mind occasionally paying for.

    But for some folks, the elevator is completely essential. This dynamic resulted in making pay-to-ride elevators illegal in most places, today.



  • Providing a substantially inferior outcome to someone with an ADA need absolutely violates ADA rules.

    When stuff like this has gone to court it hasn’t been pretty for the offending organization.

    There’s a bigger question about how much of what Spotify currently provides falls under ADA. Web services used to get a free pass. They largely don’t anymore.

    Source: some of this stuff is my problem, professionally. And no, I’m not going to look up a primary source for anyone. That’s Spotify’s lawyers job.




  • I would love to see the certificate authority model become less and less important.

    “Can you write a small check to an organization we are all pretty sure isn’t outright malicious?”

    Is a surprisingly good pragmatic protection against malicious SSL certificates, I will admit.

    But there’s significant flaws with the approach - notably power dynamics and creation of large scary targets for bad actors.

    I would love to see CA acceptance move from PASS/FAIL to a dynamic risk score, that is based on my own browsing behavior (calculated solely within my browser).

    If I spend 90% of my time browsing domains at example(dot)mycorporation(dot)com, there’s a great chance that anything new signed by the same authorities can be automatically trusted.

    It would still puts a lot of power in the hands of Amazon and Google, but would reduce that power in scale to the amount of services they’re actually providing to each user.






  • I’ll take “Organizations that made it to the top by doing something different, only to fall under leadership that doesn’t understand what made them successful and descend into ruins” for 200, Alex.

    Seriously, Jeopardy team - this is a rich category:

    • Netflix advertisements.
    • Zoom mandates staff return to offices.
    • Microsoft forgets what the “P” in “PC” stands for.
    • Toys R Us implements a shitty holiday gift returns policy.
    • Sears decides to sacrifice reputation for quarterly stock price gains.
    • Walgreens decides bottom-of-the-barrel incompetent pharmacists can uphold their “get it all done in one visit” secret sauce.
    • Radio Shack decides that once-every-two-years cellphone contract sales are the future for holding passionate electronics hobbyists’ loyalty.