One of the most useful concepts ever:
the Curse of Knowledge.
Explaining something to someone? Zoom out. Back up. What if that person were an alien, how much more context would you need to explain?
The curse of knowledge is a cognitive bias that occurs when an individual, who is communicating with others, assumes that others have information that is only available to themselves, assuming they all share a background and understanding. This bias is also called by some authors the curse of expertise.
One of the things I look for in employees is the ability to distill complex topics into the important elements and explain it to someone unfamiliar. Some people are just naturally good at it, and it’s a really important skill for moving up a leadership chain.
Just yesterday I ran into some chucklehead here on Lemmy that had convinced themselves that the average person would interpret “crypto” to mean SSL rather than cryptocurrency.
I feel attacked.