Roughly 6 in 10 insured adults experience problems when they use their insurance, including insurers refusing to pay for care.

Summary

The killing of UnitedHealthcare CEO Brian Thompson has spotlighted frustrations over denied health insurance claims.

Experts highlight that denied claims are common in the U.S., with 6 in 10 insured adults reporting issues and 1 in 5 emergency claims being refused.

Private insurers often lack transparency, leaving patients and doctors navigating complex policies to secure care.

Denials frequently delay treatment and disproportionately affect low-income individuals, who are less likely to appeal.

Critics argue these systemic issues reflect inequities in U.S. healthcare, intensifying public anger.