I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

  • Lenny@lemmy.world
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    21 days ago

    I built a spreadsheet for a client that sorts their email into threads and then segments various conversations into a different view based on shipment numbers mentioned in the conversations. But it’s a lot of work to get something like this set up. Am thinking of going into consulting/implementation.