The Federal Trade Commission is investigating tractor manufacturer John Deere over long standing allegations that Deere makes its farm equipment hard to repair. The investigation has been ongoing since 2021, and we know more about it now thanks to a court filing made public on Thursday.
The stated purpose of the FTC’s [investigation] is ‘[t]o determine whether Deere & Company, or any other person, has engaged in or is engaging in unfair, deceptive, anticompetitive, collusive, coercive, predatory, exploitative, or exclusionary acts or practices in or affecting commerce related to the repair of agricultural equipment in violation of Section 5 of the Federal Trade Commission Act
John Deere has been notorious for years for making its farm equipment hard to repair. Much like today’s cars, John Deere’s farm equipment comes with a lot of computers. When something simple in one of its tractors or threshers breaks, a farmer can’t just fix it themselves. Even if the farmer has the technical and mechanical know-how to make a simple repair, they often have to return to the manufacturer at great expense. Why? The on-board computers brick the machines until a certified Deere technician flips a switch.
Farmers have been complaining about this for years and Deere has repeatedly promised to make its tractors easier to repair. It lied. John Deere equipment was so hard to repair that it led to an explosion in the used tractor market. Old farm equipment made before the advent of onboard computing sold for a pretty penny because it was easier to repair.
In 2022, a group of farmers filed a class action lawsuit against John Deere and accused it of running a repair monopoly. Deere, of course, attempted to get the case dismissed but failed.
Chief among Deere’s promises was that it would provide farmers and independent repair shops with the equipment and documentation they needed to repair their equipment. The promises of the memorandum have not come to pass. Senator Elizabeth Warren called Deere out in a letter about all of this on October 2. “Rather than uphold their end of the bargain, John Deere has provided impaired tools and inadequate disclosures,” Warren said in the letter.
Case makes good equipment and as far as I know they don’t do that to their customers. So why do these dipshits still buy deere.
“nothing shits like a Deere”
It’s believe, with my very limited understanding, it has to do with equipment you have working together with other equipment you have.
Does equipment from one OEM not work best with other equipment from the same OEM?
I understand you can pick and choose, but sometimes with compatibility issues.
Because parts are readily available, if expensive. When the snow is coming and you have a thousand acres left to harvest, you want that part right fucking now. And contrary to what everyone here “knows”, you can fix pretty much anything that doesn’t directly interface with the ECM yourself. I have 10,000 page repair manuals that Deere supplies that details, step by step, how to fix nearly anything on their equipment. I’ve never seen manuals 1/10th as good on CNH equipment.
So case doesn’t have replacement parts. Sounds like a pretty weak argument. Since you are inside the grift I can see why you don’t like my solution.
Yah, double down on the ignorance. That’s a good look.
Just like looking in a mirror isn’t it. What I see is someone who likes the way things are knowing without your exclusive access you wouldn’t have a job. If the information was readily available to everyone there would be no reason to rely on someone who has bought in.
I’m a farmer, not a Deere mechanic, you redundant muffin.