The couple added that they were “horrified” that a large corporation like Uber could “avoid being sued in a court of law by injured consumers because of contractual language buried in a dozen-page-long user agreement concerning services unrelated to the one that caused the consumers’ injuries.”
After several days and countless news stories surrounding Disney’s bid to use Disney+ terms to shield itself from a lawsuit tied to Disney World, the Hollywood giant later backtracked and dropped the legal claim, allowing the matter to proceed in court instead of through arbitration.
This is insane. This couple signed an agreement when they got their food delivered but were hit by an Uber Eats car in a totally separate situation. They were told to abide by this agreement. This is fuuuuuucked.