Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can’t promise my account wouldnt be flagged.

I said “bet” and they removed the cancellation fee and cancelled the service.

  • mrfriki@lemmy.world
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    5 months ago

    It’s been roughly 8 years since I las paid for an Adobe subscription. The subscription period was over and yet they renewed it unilaterally. A whole year nonetheless.I called my bank, explained the situation, alleged scam and asked for a refund and to forever block any attempt from Adobe to charge my credit card. No only the agreed right away (which actually surprised me). They said that they have received a lot of similar request from other customers, all coming from Adobe.

  • Fleppensteyn@feddit.nl
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    5 months ago

    Wow, I had no idea Acrobat Reader still exists. They charge €15,72 per month now apparently.

      • Appoxo@lemmy.dbzer0.com
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        5 months ago

        My company pays for it so we can edit pdf forms.
        Sadly not many capable tools for that exist. Open for suggestions (Windows) though

    • ramble81@lemm.ee
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      5 months ago

      Reader has always been free. This is for Pro which allows you to do manipulation of PDFs, not just viewing them.

      • Fleppensteyn@feddit.nl
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        5 months ago

        I vaguely remember (but can’t find it right now) that the PDF format became open source at some point and free alternatives came out for PDF editing. And that was already back in the 2000s when people still printed documents (which is what PDF was originally meant for).

        In modern times, every browser/OS can read PDF, every text editor can export to PDF, nobody prints physical documents and there are free alternatives – so why do they still exist and who is paying?

  • shortwavesurfer@monero.town
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    5 months ago

    How about switching to infrastructure where you have to push money to these companies instead of them pulling money from you? Use Monero.

    • teletext@reddthat.com
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      5 months ago

      Use Monero.

      Are you actually that lazy that you won’t learn even the most basic features any and every bank overs that you rather shill crypto crap?

    • TJA!@sh.itjust.works
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      5 months ago

      The best thing is that you do not need some crazy cryptocurrency for this functionality. You can just use bank transfer.

      • InfiniWheel@lemmy.one
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        5 months ago

        Can’t like, both banks involved 100% see the transaction tho? That’s different from Monero where no one knows that

  • PythagreousTitties@lemm.ee
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    5 months ago

    Well yeah, there isn’t a company in the world that likes charge backs. Just be aware that by doing it you’re cutting off any possibility of doing business with that company in the future.

    Your bank isn’t a fan of them either. So if you go on a charge back spree they’ll notice and could stop issuing them for you.

    • EvacuateSoul@lemmy.world
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      5 months ago

      They may cancel your credit card or refuse to open new ones for you, but they can’t refuse to charge back transactions you dispute.

      • PythagreousTitties@lemm.ee
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        5 months ago

        Half true. They will refuse charge backs if you keep doing them. I’ve seen them be refused on customer orders before.

        • EvacuateSoul@lemmy.world
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          5 months ago

          How can that comply with federal law that customers are not liable for fraudulent purchases on credit cards?

          • skizzles@lemmy.ml
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            5 months ago

            I would imagine that it’s exactly because of the word you used. Fraud.

            If someone is going on a chargback spree it’s going to look fraudulent from the customers end. So their would likely need to be some kind of evidence or back and forth with the credit card company. Since they are now the middle man taking money from companies and putting it back in a lowly plebs pocket.

          • PythagreousTitties@lemm.ee
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            5 months ago

            Am I, how? By being poor af and having experience dealing with banks personally and professionally?

            Edit. I’m just letting you know how the shit works. You not liking it doesn’t mean anything. The banks don’t gaf about your inexperience.

          • Peruvian_Skies@sh.itjust.works
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            5 months ago

            Don’t shoot the messenger. They’re telling you how it works (and they’re right btw), that doesn’t mean they like it, much less that it’s their fault.

  • Wahots@pawb.social
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    5 months ago

    This is why I use Privacy.com. Never use your credit card to go bareback on stuff like memberships or subscriptions. You can still cancel ahead of time, but if they put up any fight, you can walk away at any time.

    Nintendo, patreon, bluehost, linkedin premium, adobe and Spectrum. Fuck all of y’all. Your dark patterns hose people.