This makes no sense. How does a working phone “miss a few vitals parts” necessary to replace battery?

I want to laugh but a licensed Samsung repair shop couldn’t repair my phone because I lost the stylus and Samsung licensing requires 100% pass of a test that includes the stylus before returning phones to customer.

Borrowed one from the Verizon shop down the street - gave them my driver license as collateral. Worked out but I was less than pleased with Samsung. They can still have my babies tho.